According to The Consumerist, some customers who pre-ordered the Barnes & Noble Nook e-reader may not receive their device by Christmas, and the company is offering a $100 online gift card to those who will not get their order.
The company says it is trying its hardest to have all early pre-orders in buyer’s hands by Christmas Eve but if it does not happen, B&N says “with our sincerest apologies, we will send you an e-mail notification on December 23rd with a $100 Barnes&Noble.com Online Gift Certificate.” Consumers will then get their devices on the 29th.
Added Barnes & Noble spokeswoman Mary Ellen Keating in response, via Cnet: “The vast majority of customers who pre-ordered nooks and were given a pre-holiday estimated shipping date should receive their devices in time for the holidays. We are working very hard to keep up with the demand and to get all nook orders out the door and to customers on or before Dec. 24. Unfortunately, there may be a very small percentage of customers who may not receive their nooks before the holiday. We communicated with this handful of customers yesterday, offering our sincere apologies and providing them with the following: a nook holiday gift certificate so that they have something to wrap and give if it was bought as a gift as well as a bn.com gift certificate that can be used online. Any customer who has not yet received their device but whose ship date prior to the holidays has changed in anyway was notified yesterday of updated timing.”
Result for: gift cards
Circuit City Stores, Inc. announced on Monday that it had received approval for its first day motions from the United States Bankruptcy Court for the Eastern District of Virginia in Richmond. The motions filed on the 10th by Circuit City as part of voluntary filing for reorganization relief under Chapter 11 of the United States Bankruptcy Code. Circuit City received court approval for a $1.1 billion debtor-in-possession (”DIP”) revolving credit facility to supplement its working capital and provide additional liquidity while it works to reorganize the business.
This financing is being provided by the lenders of Circuit City’s current asset-based credit facility and enables the company to pay vendors and other business partners in the ordinary course for goods and services received after the filing. Circuit City received authority to continue to make wage and salary payments and continue various benefits for
associates as well as honor customer programs, such as returns, exchanges and gift cards, and other pre-petition customer obligations.
“We are pleased to have obtained court approval for our first day motions, a critical first step in Circuit City’s reorganization process,” said James A. Marcum, vice chairman and acting president and chief executive officer of Circuit City Stores, Inc. “These approvals will help position us for a more successful holiday selling season and allow us to operate our business and serve our valued guests without interruption as we work to emerge from Chapter 11 as quickly as possible.”
Result for: gift cards
If the state of the economy isn’t keeping you from making consumer electronics purchases you may want to find out if there’s a Circuit City closing nearby. On Wednesday the company announced store closing sales at 154 locations.
“Merchandise will be marked down to sell fast. Everything must go,” said Stephen Miller, Principal and Managing Director, Gordon Brothers Group. “The timing couldn’t be better for consumers. We don’t expect this sale to last very long.”
Michael Keefe, President and CEO, Hilco Merchant Resources, said, “This sale comes at a perfect time for everyone to enjoy large savings on many of their holiday gift purchases. Consumers who arrive at the start of the sale will certainly have the best selection of products from which to choose and will find great values on everything in the store.” Both Gordon Brothers and Hilco were brought in to help oversee the store closings.
All sales at the 154 stores being closed are final on items purchased during the store closing event, but normal refund policies will apply to merchandise purchased prior to the sale commencement date. Circuit City gift cards purchased prior to the sale commencement date will be honored, but no gift cards will be sold at the 154 closing stores. Cash and all major credit cards will be accepted but not checks.
You can find a complete listing of the stores being closed at the Hilco Merchant Resources website.
Although many businesses have been hit hard by the economy, Circuit City was already on shaky ground and doesn’t appear to be doing better. Earlier this year Blockbuster considered buying the struggling company, but after they were given access to Circuit City’s books their offer was withdrawn.