Microsoft has come out in defense of the much-anticipated Windows 7 operating system after a number of blogs and other sources flaunted a discovered bug as a potential “show-stopper”. Some had reported that a bug with the operating system’s CHKDSK utility could delay the planned rollout, which is being watched closely as hopes are high of Windows 7 providing a much needed jab in the arm for the PC industry.
Screenshots of the Windows Task Manager depicting the CHKDSK process eating up several gigabytes of memory (apparently leading to a BSOD in cases) have circulated around the blogosphere, but Microsoft is denying that the bug is in the Windows software. Instead, Microsoft is pointing at a chipset controller issue as the culprit and advising customers to update their chipset drivers to the latest versions providing by the motherboard manufacturer.
Microsoft’s Windows division President Steven Sinofsky said that the company has not reproduced the crash or experienced any crashes with CHKDSK in any measurable number. “While we appreciate the drama of ‘critical bug’ and then the pickup of ’showstopper’ that I’ve seen, we might take a step back and realize that this might not have that defcon level,” he said.
He continued: “Bugs that are so severe as to require immediate patches and attention would have to have no workarounds and would generally be such that a large set of people would run across them in the normal course of using their PC.” Sinofsky went on to say that this is not a big issue but that Microsoft will continue to pursue and investigate any issues with Windows 7 if/as they arise.
Result for: gigabytes
Creative has become the second company to settle with consumers over a class action lawsuit started in 2005 that companies are “misrepresenting the number of files and hours of songs that players could hold” and other exaggerated capacity claims. The other company was Seagate.
The plaintiffs argued that Creative’s definition of a gigabyte was incorrect, which in turn led to false advertisement about the capacities of its players. Creative claimed that 1GB was exactly one billion bytes 1,000,000,000B when it is indeed 1,073,741,824B. Using that logic, the plaintiffs claimed that Creative’s gigabytes were seven percent smaller than real gigabytes.
Creative has always claimed it had no intention of misleading consumers and denies that anyone has ever “suffered” from the way drive capacity was stated.
The new settlement has been made public now and anyone who purchased a Creative MP3 player from 2001 to 2004 can file a claim. Newer players all report that “available capacity will be less… reported capacity will vary” and thus are not eligible.
Anyone who files a claim (the last day is August 7th 2008) can either purchase a new 1GB Zen Stone music player at half price, about $18 dollars, or take a 20 percent off coupon for any item in Creative’s online store.