According to The Consumerist, some customers who pre-ordered the Barnes & Noble Nook e-reader may not receive their device by Christmas, and the company is offering a $100 online gift card to those who will not get their order.
The company says it is trying its hardest to have all early pre-orders in buyer’s hands by Christmas Eve but if it does not happen, B&N says “with our sincerest apologies, we will send you an e-mail notification on December 23rd with a $100 Barnes&Noble.com Online Gift Certificate.” Consumers will then get their devices on the 29th.
Added Barnes & Noble spokeswoman Mary Ellen Keating in response, via Cnet: “The vast majority of customers who pre-ordered nooks and were given a pre-holiday estimated shipping date should receive their devices in time for the holidays. We are working very hard to keep up with the demand and to get all nook orders out the door and to customers on or before Dec. 24. Unfortunately, there may be a very small percentage of customers who may not receive their nooks before the holiday. We communicated with this handful of customers yesterday, offering our sincere apologies and providing them with the following: a nook holiday gift certificate so that they have something to wrap and give if it was bought as a gift as well as a bn.com gift certificate that can be used online. Any customer who has not yet received their device but whose ship date prior to the holidays has changed in anyway was notified yesterday of updated timing.”
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If the state of the economy isn’t keeping you from making consumer electronics purchases you may want to find out if there’s a Circuit City closing nearby. On Wednesday the company announced store closing sales at 154 locations.
“Merchandise will be marked down to sell fast. Everything must go,” said Stephen Miller, Principal and Managing Director, Gordon Brothers Group. “The timing couldn’t be better for consumers. We don’t expect this sale to last very long.”
Michael Keefe, President and CEO, Hilco Merchant Resources, said, “This sale comes at a perfect time for everyone to enjoy large savings on many of their holiday gift purchases. Consumers who arrive at the start of the sale will certainly have the best selection of products from which to choose and will find great values on everything in the store.” Both Gordon Brothers and Hilco were brought in to help oversee the store closings.
All sales at the 154 stores being closed are final on items purchased during the store closing event, but normal refund policies will apply to merchandise purchased prior to the sale commencement date. Circuit City gift cards purchased prior to the sale commencement date will be honored, but no gift cards will be sold at the 154 closing stores. Cash and all major credit cards will be accepted but not checks.
You can find a complete listing of the stores being closed at the Hilco Merchant Resources website.
Although many businesses have been hit hard by the economy, Circuit City was already on shaky ground and doesn’t appear to be doing better. Earlier this year Blockbuster considered buying the struggling company, but after they were given access to Circuit City’s books their offer was withdrawn.
