The Google Nexus One is set to go on sale in the UK via Vodafone starting on April 30th with the “superphone” being available for as cheap as free depending on the contract.
After just a couple of days on pre-order, the phone is already sold out, meaning either demand was very high or supply was low, with many assuming the latter.
For anyone ordering the device, Vodafone is sending off this message: “Thank you for placing your order, reference number [redacted]. Unfortunately we have suffered a surprisingly high demand for the Nexus One From Google, which means that it is unexpectedly out of stock. Please accept our sincere apologies for any inconvenience caused. We hope to have further stock available within 7-10 working days and will contact you again once your order has been dispatched.”
The U.S. launch was considered rather sluggish, but Google says the phone has already helped their bottom line.
The Nexus One has a 3.7″ AMOLED 480×800 WVGA display, a 1GHz Qualcomm Snapdragon processor, 5MP camera with autofocus and flash, 512MB RAM and ROM, a microSD slot and noise suppression.
Result for: sincere apologies
According to The Consumerist, some customers who pre-ordered the Barnes & Noble Nook e-reader may not receive their device by Christmas, and the company is offering a $100 online gift card to those who will not get their order.
The company says it is trying its hardest to have all early pre-orders in buyer’s hands by Christmas Eve but if it does not happen, B&N says “with our sincerest apologies, we will send you an e-mail notification on December 23rd with a $100 Barnes&Noble.com Online Gift Certificate.” Consumers will then get their devices on the 29th.
Added Barnes & Noble spokeswoman Mary Ellen Keating in response, via Cnet: “The vast majority of customers who pre-ordered nooks and were given a pre-holiday estimated shipping date should receive their devices in time for the holidays. We are working very hard to keep up with the demand and to get all nook orders out the door and to customers on or before Dec. 24. Unfortunately, there may be a very small percentage of customers who may not receive their nooks before the holiday. We communicated with this handful of customers yesterday, offering our sincere apologies and providing them with the following: a nook holiday gift certificate so that they have something to wrap and give if it was bought as a gift as well as a bn.com gift certificate that can be used online. Any customer who has not yet received their device but whose ship date prior to the holidays has changed in anyway was notified yesterday of updated timing.”
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Result for: sincere apologies
The anticipated iPhone 3G S was released on Friday and many users are still having delays activating their new phones.
Apple today, is trying to make amends for the delays, and is giving all users that are still experiencing the problems a $30 USD iTunes gift card for the “the inconvenience this delay has caused.”
Here is the full email customers received:
Dear Apple Customer,
Thank you for your recent Apple Store order. We appreciate your patience and apologize for the inconvenience caused by the delay in your iPhone activation.
We are still resolving the issue that was encountered while activating your iPhone with AT&T. Unfortunately, due to system issues and continued high activation volumes, this could take us up to an additional 48 hours to complete.
On Monday, you’ll receive an email from Apple with an iTunes Store credit in the amount of $30. We hope you will enjoy this gift and accept our sincere apologies for the inconvenience this delay has caused.
Thank you for choosing Apple.
